Selecting a Mover

Choosing who is going to move your home is an important decision. This is not the time to be shy. Make sure you fully understand the services each moving company offers and the rate at which the services can be provided.  

Below is a list of questions the experts at TWO MEN AND A TRUCK® suggest asking moving companies to make sure they fit your needs.

  • Is the moving company licensed?

  • Does the company charge by the piece or by the hour?

  • Does the company have a minimum charge? How does the company charge after the minimum is met — in 15-minute increments or every half hour?

  • Does the company have any extra charges for larger items or extra flights of stairs? (This is not unusual.)

  • Does the company charge for the travel time from their office to your location?

  • Does the company charge extra for moves in the evenings or on the weekends?

  • What payment options do does the company offer? (Many moving companies require a deposit.)

  • Does the company have full-time employees or does the company use temps and day labor? (Be cautious of companies that use temps or day labor because they may not be properly insured.)

  • Does the company carry Worker’s Compensation for their employees?

  • What kind of training have the movers and drivers completed?

  • Are items insured during the move? (Even if a mover is bonded and insured, it doesn’t mean that your items are covered during the move.)

  • What kind of cancellation policy does the company offer? (You should always be able to cancel or postpone until a few days before your move.)

  • Does the company offer free estimates? (Getting an estimate for all moves is recommended.)

  • Does the company offer suggestions on how to make the move easier? (Movers who care about customer service and making your move a positive experience will do all they can to help you.)

  • Does the company have a contact number for the day of the move should any challenges arise?


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