Valuation and resale applications to the HDB will go fully electronic from January 3 next year.
Currently, the majority of these applications are handled by housing agents and more than 85 per cent of all requests are already made online.
HDB said with full electronic submission, customers will benefit from the lower online fees.
The housing board said the move towards ‘paper-less’ transactions is also more environmentally friendly.
In moving towards full e-submission, HDB has made several enhancements to its ResaleNet system.
It will allow all users to book the First Appointment.
Housing agents who do not subscribe to the ResaleNet system can make use of e-Resale system to submit resale applications and valuation requests.
From January 3, HDB will also allow the buyer and seller, or their agents, to submit their portions of the resale application separately.
The move to allow separate application is also in line with the Estate Agents (Estate Agency Work) Regulations 2010 which disallow the same housing agent to be engaged by both the buyers and sellers in a transaction.
HDB will no longer accept hardcopy applications from 3 January 2011.
Those without Internet access can submit their online applications at the e-Lobby at HDB Hub, or at any HDB Branch Office.
Source : Channel NewsAsia – 3 Dec 2010